Privacy Policy – BoxBuild

Last updated: 20-Sept-2025

1. Overview

At BoxBuild (“we”, “our”, or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website (boxbuild.agency) or use our services.

2. Information We Collect

We collect the following types of information:

a) Information You Provide

● Name, email address, phone number
● Company name, job title, business information
● Project details submitted via contact forms
● Uploaded files or messages
● Payment and billing details (if applicable)

b) Information Collected Automatically

● IP address, browser type, device info
● Pages visited, time on site, and interactions
● Cookies and tracking pixels (see Section 6)

b) Information Collected Automatically

We may collect data via tools such as:

● Google Analytics
● Meta Pixel
● HubSpot Forms
● Calendly / Meeting links
● CRM tools and automation software

3. How We Use Your Information

We use your data to:

● Provide and deliver our services
● Respond to inquiries and communicate with you
● Send service updates and marketing emails (with consent)
● Improve website performance and user experience
● Analyze engagement and optimize marketing campaigns
● Maintain security and prevent fraud

4. Lawful Basis for Processing

We process data based on the following lawful bases:

● Consent (e.g., newsletter signup
● Contractual necessity (e.g., service delivery)
● Legitimate interests (e.g., website analytics)
● Legal obligation (e.g., tax compliance)

You may withdraw consent at any time by contacting us.

5. Data Sharing

We do not sell or rent your data. We may share data with:

● Authorized team members or contractors
● Third-party service providers (e.g., payment processors, analytics tools)
● Legal authorities when required by law

All third parties are required to safeguard your data under strict confidentiality agreements.

6. Cookies & Tracking

We use cookies and similar tracking technologies to:

● Understand user behavior and improve the site
● Track ad performance and retarget users
● Enable features like form autofill and language preferences

You can control cookies through your browser settings. Blocking cookies may affect site functionality

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., for accounting or legal obligations).

8. Your Rights

Depending on your location, you may have the right to:

● Access your personal data
● Correct inaccuracies
● Delete your data
● Object to processing
● Request data portability
● Withdraw consent at any time

To exercise any of these rights, email us at hello@boxbuild.agency.

9. Data Security

We implement technical and organizational measures to protect your data, including:

● Encrypted data transfers via SSL
● Secure password management
● Limited access to sensitive systems
● Regular security audits

Despite these efforts, no method of data transmission or storage is 100% secure.

10. International Transfers

Your data may be processed or stored in countries outside your own, including the United States and European Union. In such cases, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) where required.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

12. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

13. Policy Updates

We may update this Privacy Policy periodically. Changes take effect once posted on this page. Please check this page regularly for the latest version.

14. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, contact us at:

📧 hello@boxbuild.agency
📧 1111B S Governors Ave STE 23430, Dover, DE 19904, USA